Office of Rent

Office of Rent Administration (ORA)

Office of Rent Administration (ORA)


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Important Rent Law Notice

This information is in the process of being updated to reflect the Rent Laws of 2019. Please check this website periodically for updates.

View all recently updated documents

Attention owners: 2020 ARRO UPDATE

The Housing Stability and Tenant Protection Act (HSTPA) of 2019 requires numerous updates to ARRO.

DHCR is temporarily disabling the ability to enter 2020 registration data, effective Friday October 11, 2019.  Data already entered for 2020 will not be saved.  Registration data for 2019 and prior can still be entered.

DHCR will notify ARRO users by email when 2020 annual registration data entry can begin.


Rent Registration and Rent Increases

  • All Annual Rent Registrations must be submitted through the Owner Rent Regulation Applications system. If you previously used Annual Rent Registration Online (ARRO), your User ID will not change. To request access to the Owner Rent Regulation Application system, email [email protected] and include your full name, company name (if applicable), mailing address and phone number. A User ID will be emailed to you.
  • Please review the Annual Rent Registration-Application Instructions before filing your registration.

Recently revised forms and information:


Village of Ossining board of trustees voted to adopt the NY State Emergency Tenant Protection Act.
View entire article



Contact ORA


Rent Administration:

Office of Rent Administration:

Rent Info - 
Submit a Question
Rent Connect Assistant (Multiple Languages Available):   Access Rent Connect Assistant
Tenant Protection Unit:   t[email protected]


Rent Administration Borough Offices:
Bronx Borough Rent Office
1 Fordham Plaza, 4th Floor
Bronx, New York 10458 
Phone: 718-430-0880
Brooklyn Borough Rent Office
55 Hanson Place, 6th Floor
Brooklyn, New York 11217
Phone: 718-722-4778
Lower Manhattan Borough Rent Office
25 Beaver Street, 5th Floor
New York, New York 10004
Phone: 212-480-6238
Upper Manhattan Borough Rent Office
Adam Clayton Powell, Jr. Office Building
163 West 125th St, 5th Floor
New York, New York 10027
Phone: 212-961-8930
Queens Borough Rent Office and Enforcement Unit
Gertz Plaza
92-31 Union Hall Street, 6th Floor
Jamaica, New York 11433
Phone: 718-739-6400
Westchester County Rent Office
75 South Broadway, 3rd Floor
White Plains, New York 10601
Phone: 914-948-4434


Assistance and Services for Renters

The Office of Rent Administration provides assistance and services for renters of rent regulated homes.

For more information on these services, please visit the page below:

Renter's Homepage


Assistance and Services for Owners and Managers

The Office of Rent Administration provides assistance and services for owners and mangers of rent regulated homes.

For more information on these services, please visit the page below:


Owner's and Manager's Homepage

About ORA

A number of communities in New York State have rent regulation programs known as rent control and rent stabilization. These Rent Regulation Programs administered by the Office of Rent Administration (ORA), position ORA as a leader in the preservation of affordable housing. Rent regulation is intended to protect tenants in privately-owned buildings from illegal rent increases and allow owners to maintain their buildings and realize a reasonable profit.

Rent control is the older of the two systems of rent regulation. It dates back to the housing shortage immediately following World War II and generally applies to buildings constructed before 1947. Rent stabilization generally covers buildings built after 1947 and before 1974, and apartments removed from rent control. Outside New York City rent stabilization is also known as ETPA, for the Emergency Tenant Protection Act. More details on these matters can be obtained by calling, writing, or visiting one of the DHCR Borough or District Rent Offices.

Rent Programs Overview

Rent Control

The rent control program applies to residential buildings constructed before February, 1947 in municipalities that have not declared an end to the postwar rental housing emergency. There are several municipalities that still have rent control, including New York City, Nassau and Westchester counties.

At a Glance

Rent control limits the rent an owner may charge for an apartment and restricts the right of any owner to evict tenants.

Rents charged in controlled apartments are set and adjusted on the basis of registrations filed by owners when Federal rent control was imposed in 1943. The rent control law allows DHCR to determine how much rents can be increased based on an assessment of what it costs owners to operate their buildings plus a reasonable profit.

In New York City, rent control operates under the Maximum Base Rent (MBR) system. A maximum base rent is established for each apartment and adjusted every two years to reflect changes in operating costs. Owners who certify that they are providing essential services and have removed violations, are entitled to raise rents annually. Tenants may challenge the proposed increase on the grounds that the building has violations or that the owner's expenses do not warrant an increase. Outside of New York City,  owners can file for ORA approved rent increases once every two years.

Rent Stabilization

In New York City, apartments are under rent stabilization if they are in buildings of six or more units built between February 1, 1947, and December 31, 1973. Tenants in buildings built before February 1, 1947, who moved in after June 30, 1971, are also covered by rent stabilization. A third category of rent stabilized apartments covers buildings with three or more apartments constructed or extensively renovated on or after January 1, 1974 with special tax benefits. Generally, those buildings are only subject to stabilization while the tax benefits continue or, in some cases, until the tenant vacates.

At a Glance

Like rent control, rent stabilization also provides other protections to tenants besides limitations on the amount of rent. Tenants are entitled to receive required services, to have their leases renewed, and may not be evicted except on grounds allowed by law. Leases may be renewed for a term of one or two years, at the tenant's choice based on guidelines established annually by the NYC Rent Guidelines Board.

Emergency Tenant Protection Act

Outside New York City, rent stabilization applies to non-rent controlled apartments in buildings of six or more units built before January 1, 1974, in the localities which have adopted ETPA in Nassau, Westchester and Rockland counties. 


Rent Registration

Owners are required to file initial registrations and subsequent annual registrations with ORA and are required to send a copy of the registration to  the tenant. 


Municipalities in Nassau, Rockland and Westchester Counties which have adopted the Emergency Tenant Protection Act of 1974 as of August 2019:

Nassau County

Cities of

Glen Cove, Long Beach


Town of

North Hempstead


Villages of

Cedarhurst, Floral Park, Flower Hill, Freeport, Great Neck, Great Neck Plaza, Hempstead, Lynbrook, Mineola, North Hempstead-town (unincorporated), Rockville Centre, Russell Gardens, Thomaston, Baxter Estates

Rockland County

Town of



Village of

Spring Valley

Westchester County

Cities of

Mount Vernon, New Rochelle, Rye, White Plains, Yonkers


Towns of

East Chester, Greenburgh, Harrison, Mamaroneck


Villages of

Croton-Harmon, Dobbs Ferry, Hastings-on-Hudson, Irvington, Larchmont, Mamaroneck, Mt. Kisco, Ossining*, Pleasantville, Port Chester, Sleepy Hollow, Tarrytown

* The Village of Ossining Board of Trustees voted to adopt the ETPA effective September 5, 2018.

Public Hearings

Upcoming Public Hearings:

Nassau County - Notice of Public Hearing

Westchester - Notice of Public Hearing

Rockland County -

J51 Registration and Rent Revision Initiative

List of Buildings that may be out of Compliance due to Failure to Register in 2018:


List of Buildings that may be out of Compliance due to Listing Multiple Apartments as Permanently Exempt from Stabilization in 2018:


List of Buildings that may have been out of Compliance at Some Point(s) from 2012 to 2017 due to Listing Multiple Apartments as Permanently Exempt from Stabilization: